21 May 2013
Support Center
»
Knowledgebase
»
I have not received an email reply
I have not received an email reply
Solution
We have recently noticed that in some cases emails from our company are being sent to our customers email spam folders. We have found that customers who use hotmail for their webmail are experiencing this problem. We are currently looking into solutions to this problem. If for any reason you do not receive a reply from us that you were expecting, please check your email spam folder to see if our replies are there. If a reply is not there, please feel free to re-submit your question via our online ticket support system, and one of our support staff will reply to you shortly.
Article Details
Article ID:
31
Created On:
25 Jun 2008 5:52 PM
This answer was helpful
This answer was not helpful
User Comments
Add a Comment
Sharing is good. If you have a comment about this entry, please feel free to share. The comments might be reviewed by our staff, and may require approval before being posted. Questions posted will not be answered. Please submit a Ticket for support requests.
Image Verification Required
Please enter the characters that appear to the right in the space provided. This is just to verify that you are a human.
Full Name:
E-mail Address: (Optional)
Comment:
Back
Login
[Lost Password]
E-mail:
Password:
Remember Me:
Search
-- Entire Support Site --
Knowledgebase
Downloads
Article Options
Add Comment
Print Article
PDF Version
E-mail Article
Add to Favorites
Home
|
Register
|
Submit a Ticket
|
Knowledgebase
|
News
|
Downloads
Language:
English (U.S.)
Help Desk Software By Kayako eSupport
