We have been informed by some of our customers that with some email providers our email replies are going directly into our customers spam bins. The best method to ensure that you receive all emails from Canada Paintball, is to white list emails from CanadaPaintball.com within your email account. This will ensure that you receive all order confirmations, order updates and ticket replies in your email box. This process is very easy to do, and will ensure that you receive all emails from us.